In order to provide you with our services, we may collect the following categories of personal data:
- Contact information (such as name, address, telephone number and email address);
- Information regarding the services requested and details of the products for which you want our services;
- Payment information (but we do NOT collect credit card details; payment transactions are processed by third-party payment service providers in compliance with the highest security standards);
- Technical information, such as information about your devices and browsers used to access our site;
- Other information that you voluntarily provide through our contact form or by correspondence with us.
Your personal data is collected and used mainly for the following purposes:
- To provide the services you have requested;
- To contact you and communicate information regarding the services offered;
- To inform you about offers, promotions or updates to our services (only if you have given us your explicit consent);
- To analyze and improve the quality of our services and the user experience on our website;
- To comply with applicable legal obligations and to protect our rights and legitimate interests.
The processing of your personal data is justified by the following legal grounds:
- Performance of a contract: We process your data to fulfill our contractual obligations and to provide you with the services you have requested.
- Your consent: In certain situations, we will ask for your consent before processing certain data.
- Our legitimate interests: We process your data for purposes related to improving and promoting our services, but we ensure that your interests and rights are not directly affected.
- Legal obligations: Sometimes, we are required to process your data to comply with certain legal obligations, such as retaining invoices for tax audits.
We are committed to protecting your personal data and to adopting appropriate technical and organizational measures to prevent unauthorized access or disclosure.
Access to your personal data is restricted to authorized personnel who are trained to treat this information confidentially.
We will not sell, distribute or transfer your personal data to third parties for direct marketing purposes. However, we may transfer your data to third parties only in the following situations:
- Service providers: In order to be able to provide the requested services, we may transfer data to our service providers (e.g. payment processors).
- Legal obligations: We may disclose your personal data if necessary to comply with legal obligations.
In accordance with data protection legislation, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to correct or complete your personal data that is inaccurate or incomplete.
- Right to erasure: Under certain conditions, you can request the erasure of your personal data.
- Right to restriction of processing: In certain cases, you can request the restriction of the processing of your personal data.
- Right to lodge a complaint: If you consider that the processing of your personal data infringes data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.